Returns
I have an unwanted item I’d like to return — what should I do?
No problem! We’re happy to accept returns for unwanted items within 30 days of receipt, as long as they are unopened, unused, and in their original sealed packaging. Please note, return postage is at your own cost. Returns can take up to 14 days to b
I ordered the wrong item by mistake — can I return it?
Yes, absolutely! If you’ve ordered the wrong item, you can return it to us within 30 days, as long as it’s unopened, unused, and in its original sealed packaging. Please note that return postage is at your own cost. Please return to:. BargainMax LTD.
I’ve returned an item but haven’t heard back yet — what should I do?
We understand waiting can be frustrating! Please allow up to 14 days for your return to arrive and be processed in our warehouse. Once we’ve received your returned item(s), we’ll issue a refund to your original payment method and send you an email co
My item isn’t working — what should I do?
Oh no! We’re really sorry to hear your item isn’t working as expected. Many toys are supplied with demo or 'Try Me' batteries, which are intended for short-term use. If your item uses batteries, please try replacing them first, as this often resolves
My item arrived damaged — what should I do?
We’re really sorry to hear that your item hasn’t arrived in perfect condition. Simply click the button below, upload a photo or video showing the issue, and a member of our friendly Customer Service Team will be in touch as soon as possible. Contact
Is there an alternative way to send video files of product issues?
If you need to share a video, please send it to us via WhatsApp at 07763 357653. Be sure to include your order number and the reason for your message so our team can assist you promptly