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You can reach our friendly Customer Service Team directly by phone, Monday to Friday, between 9:00 AM and 5:00 PM, using the number below.

BargainMax

How can I track my order?

My tracking says my order was delivered, but I haven't received it. What should I do?

My tracking hasn’t updated — is that normal?

Can I request a specific delivery time?

What happens if I'm not home when my parcel is delivered?

I entered the wrong delivery address — what should I do?

I’ve ordered multiple items — will they arrive in one delivery?

Why did my item arrive without extra packaging?

What is the Denial of Receipt form and why is it required?

Do you offer next-day delivery?

Evri ParcelShop Delivery – Frequently Asked Questions

Shipping & Delivery

I have an unwanted item I’d like to return — what should I do?

I ordered the wrong item by mistake — can I return it?

I’ve returned an item but haven’t heard back yet — what should I do?

My item isn’t working — what should I do?

My item arrived damaged — what should I do?

Is there an alternative way to send video files of product issues?

Returns

When will I receive my refund for a returned item?

My refund has been processed but I haven't received it?

Refunds

I'd like to unsubscribe from Marketing emails.

I need a copy of my invoice.

My Account

What is a Pre-Order?

When do I pay for my Pre-Order items?

When will my Pre-Order arrive?

Can I select a Next Day Delivery Service on a Pre-Order item?

Pre-Order with us!

Introducing BargainMax Gift List

Gift List

How do I cancel my order?

Cancel My Order

Why isn’t my offer or discount working?

Do you offer price matching?

Offers & Discounts

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