Click 'Contact Us' above and complete the form to reach our Customer Service Team. We aim to respond within 1 working day.

Alternatively you can send us a message via WhatsApp on 07763 357653

You can reach our friendly Customer Service Team directly by phone, Monday to Friday, between 9:00 AM and 5:00 PM, using the number below.

BargainMax

If you need to share a video, please send it to us via WhatsApp at 07763 357653. Be sure to include your order number and the reason for your message so our team can assist you promptly

If you need to share a video, please send it to us via WhatsApp at 07763 357653. Be sure to include your order number and the reason for your message so our team can assist you promptly

Is there an alternative way to send video files of product issues?

Returns

How can I track my order?

My tracking says my order was delivered, but I haven't received it. What should I do?

My tracking hasn’t updated — is that normal?

Can I request a specific delivery time?

What happens if I'm not home when my parcel is delivered?

I entered the wrong delivery address — what should I do?

I’ve ordered multiple items — will they arrive in one delivery?

Why did my item arrive without extra packaging?

What is the Denial of Receipt form and why is it required?

Do you offer next-day delivery?

Evri ParcelShop Delivery – Frequently Asked Questions

Shipping & Delivery

I have an unwanted item I’d like to return — what should I do?

I ordered the wrong item by mistake — can I return it?

I’ve returned an item but haven’t heard back yet — what should I do?

My item isn’t working — what should I do?

My item arrived damaged — what should I do?

When will I receive my refund for a returned item?

My refund has been processed but I haven't received it?

Refunds

I'd like to unsubscribe from Marketing emails.

I need a copy of my invoice.

My Account

What is a Pre-Order?

When do I pay for my Pre-Order items?

When will my Pre-Order arrive?

Can I select a Next Day Delivery Service on a Pre-Order item?

Pre-Order with us!

Introducing BargainMax Gift List

Gift List

How do I cancel my order?

Cancel My Order

Why isn’t my offer or discount working?

Do you offer price matching?

Offers & Discounts

Is there an alternative way to send video files of product issues?Updated 2 months ago