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I’ve returned an item but haven’t heard back yet — what should I do?Updated 2 months ago

We understand waiting can be frustrating! Please allow up to 14 days for your return to arrive and be processed in our warehouse. Once we’ve received your returned item(s), we’ll issue a refund to your original payment method and send you an email confirmation.

Please note: During busy periods like Christmas, couriers may take longer to return parcels, which can delay the processing time. Thanks for your patience!

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