Shipping & Delivery
How can I track my order?
Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking link. Simply click the link to follow your parcel’s journey in real time. If you haven’t received a shipping confirmation, it means your order hasn’t be
My tracking says my order was delivered, but I haven't received it. What should I do?
We’re sorry to hear your order hasn’t arrived yet! Before contacting us, please check the following:. Track your order – Use the tracking link from your shipping confirmation email to see the latest updates as you may see pictures or GPS of where you
My tracking hasn’t updated — is that normal?
If there’s still no movement after 5 days, click the button below and our team will be happy to assist you. Contact Us
Can I request a specific delivery time?
At the moment, we’re unable to offer specific delivery time slots. However, it’s worth keeping an eye on your delivery notifications, as some of our couriers allow you to add instructions or choose a safe place for your parcel if you won’t be home wh
What happens if I'm not home when my parcel is delivered?
If you're not in when the courier arrives, they may leave your parcel in a safe place or with a neighbour to avoid delays. In most cases, a card will be left with details on where your parcel is, or how to rearrange delivery if needed. We recommend k
I entered the wrong delivery address — what should I do?
We understand that mistakes can happen, so we give you a 1-hour window to edit or amend your order after it’s been placed. To make changes:. Go to the My Account section. Select the order you’d like to edit (available only for orders placed within th
I’ve ordered multiple items — will they arrive in one delivery?
We’ll always do our best to send all of your items together in one parcel. However, if everything doesn’t fit or items are packed from different locations, your order may be split into separate deliveries. If this happens, don’t worry — you’ll receiv
Why did my item arrive without extra packaging?
At BargainMax, we’re committed to reducing our environmental impact. To help cut down on waste, some items may be shipped in their original product packaging. Don’t worry — we always make sure your order is protected during transit. If you're orderin
What is the Denial of Receipt form and why is it required?
The Denial of Receipt form is a necessary document when a package reportedly delivered is missing. Completing this form asserts that the parcel was not received and aids us in lodging a formal investigation with our courier partner. Submission of thi
Do you offer next-day delivery?
We do offer a next-day delivery option for many of our products. If you choose next-day delivery at checkout, your order should be dispatched promptly to arrive on the next business day*. Next Day Details are as follows:. Please note that in rare cas
Evri ParcelShop Delivery – Frequently Asked Questions
Evri ParcelShop delivery option allows you to place an order online and pick it up from your chosen store at a time that suits you. 2. How do I select this option?. Simply add items to your basket, select Evri ParcelShop at checkout, choose your pref